[Sarah G.]Â Increase in business value over time. Business value can be decided in five sectors:
1. Commercial
2. Market
3. Customer
4. Efficiency (usually related to tech debt)
5. Future
Number of outages at different severity numbers
NPS
ENPS
Time to deploy a new feature (DevOps processes)
Number of interrupts an engineer experiences (do you engineers get time for hyperfocus)