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How will you respond when the Scrum Team suggests you are their impediment? And you are the reason for their conflicts?

Target agility
Posts: 217
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[Jinu Mathew] I think this is an excellent situation to use the “5 whys” method to better understand the question?
For example:
SCRUM TEAM: Jinu, YOU ARE THE IMPEDIMENT TO OUR TEAM’s quest to become more Agile.
Me: so what I’m hearing you say is thst you feel I am impeding the team’s growth, why do you feel that way?
Scrum Team: well, you are tight on the scrum ceremonies, and you are not willing to budge on cancelling a ceremony to accomodate Our time to get the work done.
Me: I hear what you are saying, but why do you think I am tough on not allowing ceremony cancellations?
Take away #1: The Team does not understand the purpose of each ceremony, and may need a refresher to understand why each ceremony is done and what happens when certain ceremonies like tge DSU are cancelled.
Scrum Team: You say it is to uphold the the 4 values and 12 principles of Agile, but when the business wants us to pivot every sprint, we lose valuable time with another meeting.
Me: so when the team is forced to pivot mid sprint, freeing up our ceremonies can give you extra time to work? Why do you think we do not compromise those meetings?
scrum Team: well, it may allow us to see to see where we are at and how the pivot has changed our course…

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Target agility
Posts: 217
Topic starter
(@target-agility)
Member
Joined: 11 months ago

[

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Target agility
Posts: 217
Topic starter
(@target-agility)
Member
Joined: 11 months ago

[Rizwan Ahmed] As a Scrum Master, when the team suggests I might be an impediment and a source of conflicts, my approach is simple:

1. Listen Actively: I'm all ears to their concerns, without defensiveness.

2. Reflect: I take time for self-reflection and self-improvement.

3. Clarify & Collaborate: I seek clarity, involve the team in solutions, and ensure transparent communication.

4. Learn & Adapt: I'm committed to continuous learning, conflict resolution, and empowering the team.

My role is to serve and enable the team's success. Feedback is a valuable tool for growth.

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Target agility
Posts: 217
Topic starter
(@target-agility)
Member
Joined: 11 months ago

[

2. Self-Reflect and Evaluate:
I genuinely value the team's feedback. It prompts self-reflection to assess my actions. I'll consider if my coaching contributed to conflicts.

3. Foster Open Communication:
Creating an environment for transparent communication is crucial. I'd initiate a dialogue where everyone can express thoughts openly. Requesting examples helps understand their perspective.

4. Clarify Expectations:
To address misunderstandings, I'll seek clarification from the team on coaching expectations. Understanding their needs enables adjustments.

5. Collaborative Problem-Solving:
Actively collaborating with the team to identify and resolve issues is vital, which may involve various strategies.

6. Continuous Feedback Loop:
Implementing a continuous feedback loop is essential. Regular retrospectives track progress and validate conflict reduction efforts.

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